Domestic Returns

 

  • #NEWYORKSHIT’s online returns portal can only be used to return items purchased online at www.newyorkshit.com.
  • All returns will be refunded via store credit in the form of an E-Gift Card code.
  • You will be responsible for covering the shipping costs to return your item(s).
  • Items must be sent back within 30 days of the delivery date.
  • Items must be unworn, unwashed, and in original condition (including all paperwork, packaging, accessories) with tags attached.
  • Items with prices ending in $ .96, .97, and .98 are considered Final Sale and cannot be returned for store credit.
  • Please allow 5-7 business days for us to process your return once it is received by our Distribution Center.
  • #NEWYORKSHIT is not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.

 

INTERNATIONAL RETURNS

 

  • #NEWYORKSHIT’s online returns portal can only be used to return items purchased online at www.newyorkshit.com.

  • All returns will be refunded via store credit in the form of an E-Gift Card code.
  • You will be responsible for covering the shipping costs to return your item(s).
  • Items must be sent back within 30 days of the delivery date.
  • Items must be unworn, unwashed, and in original condition (including all paperwork, packaging, accessories) with tags attached.
  • Items with prices ending in $ .96, .97, and .98 are considered Final Sale and cannot be returned for store credit.
  • Please allow 5-7 business days for us to process your return once it is received by our Distribution Center.
  • #NEWYORKSHIT is not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns. We appreciate our entire #NEWYORKSHIT Family around the globe for purchasing with us!

 

 

Should you choose to return, #NEWYORKSHIT does not provide prepaid return labels and you will be responsible for covering the shipping costs.

 

To return by mail – Use your order packing slip to return by mail with the carrier of your choice. All returns must include an order packing slip that clearly indicates which items are being returned. If this is not filled out correctly, your return may experience issues in processing.

Mail your return items to our Returns Department at the address stated below:

 

#NEWYORKSHIT

555 Madison Ave

5th Floor

New York, NY 10022

 

Depending on the shipping method and carrier selected, your return package may take several weeks to reach us if returning from an international location.

 

Please allow 5-7 business days to process your return once it is delivered to our Distribution Center. Once your return is fully processed, we will issue you store credit in the form of a #NEWYORKSHIT E-Gift Card for use on a future purchase. E-Gift Cards never expire, and are redeemable right away!

 

#NEWYORKSHIT is not responsible for returns until they reach our Distribution Center in New York, NY.

 

Keep your proof of postage and ship your return along with a tracking number as we are not liable for return packages that are lost or stolen in-transit. Without proof of receipt and delivery, #NEWYORKSHIT will not issue store credit for your returns.